3. Is it normal for my piercing to have a build-up (pus, a bump, or yellow crust)?

Yes, it is normal to see pus and a crusty build up on your piercing. Please understand, your're not infected just because you see build up. You must keep your piercing clean as directed in your pamplet. We are more than happy to answer any questions or concerns, If we are unable to satisfy your needs with our knowledge or solutions and you feel it's an emergency, we recommend that you consult your Primary Care Physician.